Our goal is to provide customers with the best support experience every time. When you call support, it is typically because you have a problem that needs immediate results. We have found that some customers don't want to pay by the incident for break fix support, so we have teamed with Support One for premium support packages at a fixed rate delivered by an organization whose mission is to provide SAP Business One support services.
The Silver Support Plan is for the Sage customer who require direct interaction with the Sage Software support team. You'll get unlimited expert telephone support through a toll-free number. Plus plans include unlimited access to selected Sage Anytime Learning courses.
In your first year of operations or if you place heavy demands on your Sage MAS 90 or 200 ERP system and require priority support, the Gold Support Plan is for you. In addition to the value provided by the silver plan, a Gold plan earns you a discount of 15% on additional module purchases and user licenses.
