I-BN recently completed the recertification for hosting services by SAP. The audit is not just about our data center and its capabilties, but our ability to provide a stable, secure and reliable hosting services specifically for SAP Business One. The audit covers many areas beyond the data center and equipment used:
- The service level agreement and how we measure against it
- Our support desk processes
- Change controls and how they mitigate potential issues
- Disaster recovery
- Application expertise and how we train our team
- The audit provides insights into best practices
- Specific suggestions are provided based upon the auditor's extensive experience
- The pressure it creates to maintain the highest standards of excellence.
When looking for a cloud service provider you want an expert in not just technology, but the specific technology and applications you use. I-BN is the only SAP Certified Hosting provider who is also an SAP Gold partner certified for implementation, service and support of SAP Business One. We have architected everything about our SAP Cloud specifically for the SAP Business One application. From the hardware, HANA Certified appliances, virtual server templates and our support procedures are tailored to the specific requirements of the currently supported versions of the application.
This third consecutive stamp of approval from SAP provides our partners and customers assurance that when you host with I-BN you are hosting with the best!