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Ceramic Technics is an importer and distributor of tile and stone flooring, principally across North America as well as Panama and Dubai. The company’s legacy software was limited in flexibility, features and usability, so Ceramic Technics chose SAP Business One to provide the visibility, accessibility and scalability it needed to grow. The implementation was a prime opportunity to re-engineer the warehouse, improve existing business processes and obtain greater transparency of information, enabling the workforce to be more effective and productive.